Privacy Policy

Abbots Lodge Bed and Breakfast is a single room
within a private property, let by its owners for short
term stays. This privacy policy explains how we use
any personal information we collect about you when
you use this website. The person responsible for
handling data is John Williams (07989 975295),
Topics:
▪ What information do we collect about you?
▪ How will we use the information about you?
▪ Marketing
▪ Access to your information and correction
▪ Cookies & Anonymous Data
▪ Other Websites
▪ Changes to our privacy policy
▪ How to contact us
What information do we collect about you?
We collect information about you when you either
book a stay at Abbots Lodge B and B or make an
enquiry about staying. We may also collect information
about you when you voluntarily provide feedback
or participate in 3rd party competitions in which
a stay at Abbots Lodge B and B is a prize. Anonymous
website usage information is collected using
Google Analytics.
How will we use the information about you?
We collect information about you to process your
booking. This information is collected via
holiday.booking-system.net, which provides the online
booking service, and whose privacy policy can
be viewed here: https://holiday-bookingsonline.
com/HBO_Privacy_Policy.pdf.
After you pay to stay at Abbots Lodge B and B we
will keep information about you and the transaction
for 7 years, to satisfy the requirements of HM Revenue
and Customs, after which it will be permanently
deleted. This information will not be used for marketing
purposes unless you have agreed for this to
happen.
If you agree, for marketing purposes, we will retain
information about you for a maximum of 7 years. At
any point during this period, you may request that
we delete the information we hold about you, or
that the period is extended.
We will not share your information for marketing
purposes with 3rd parties.
Marketing
We would like to send you information from time to
time (e.g. special offers) which may be of interest to
you. If you have consented to receive marketing, you
may opt out at a later date.
You have a right at any time to stop us from contacting
you for marketing purposes.
If you no longer wish to be contacted for marketing
purposes, please email
info@abbotslodgebandb.co.uk
Access to your information and correction
You have the right to request a copy of the information
that we hold about you. If you would like a copy
of some or all of your personal information, please
email info@abbotslodgebandb.co.uk. We will only
provide such information to individuals who can validate
their identity (typically this will mean that we
will only email such details to the email address we
already hold against your name).
We want to make sure that your personal information
is accurate and up to date. You may ask us to
correct or remove information you think is inaccurate.
Cookies & Anonymous Data
We do not use cookies on abbotslodgebandb.co.uk.
When you click on the “Booking” menu item, you are
redirected to holiday.booking-system.net, which will
use a session cookie to manage the booking process.
This cookie does not store any personal data
and is deleted as soon as you close your browser.
Our site uses Google Analytics to provide us with
insights into the performance of our website and
marketing campaigns. The data collected is anonymised.
Should you wish to avoid your visit being
captured, you should be able to find and install a
browser plugin that will block Google Analytics.
Other Websites
Our website contains links to other websites. This
privacy policy only applies to this website so when
you link to other websites, you should read their
own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and
we will place any updates on this web page. This privacy
policy was last updated on 8th August 2018.
How to contact us
Please contact us if you have any questions about
our privacy policy or information we hold about you:
▪ by email: info@abbotslodgebandb.co.uk
▪ or write to us: Abbots Lodge, Wigmore, Herefordshire,
HR6 9UD